Account deletion
You can delete your Voccab account on the web, even after uninstalling the app. No paid plan is required.
- Open Voccab account settings and sign in with the same Internet Identity you used for Voccab.
- Open Account and choose Export my data if you want to keep a copy.
- Choose Delete my account, type DELETE and confirm.
Permanently remove your Voccab profile, words, notes, progress, feedback, session records and Plus access records. Export a copy first. This does not delete your Internet Identity or issue a payment refund.
Account export includes Support conversations and messages. Resetting learning data keeps Support and Feedback. Full account deletion removes both kinds of conversations, their messages and their sending-limit records.
Also remove guest words and practice progress saved in this browser.
Deletion does not remove your Internet Identity, external provider records or downloaded backups, and does not issue a refund. Signing in again creates a fresh account; previous paid or complimentary Plus access is not restored automatically.
Contact Us
Sign in to contact Voccab. Support is available with every free account. Replies appear inside Voccab.
Private support for every registered account. Replies appear here in Voccab, not by email.
If you cannot access your Internet Identity, use its recovery options first. Voccab currently has no verified public contact for people unable to sign in. In-app Support cannot recover an inaccessible identity. Never share passwords, passkeys or recovery phrases.